Last updated: 11/25/2025
Thank you for shopping with Mizupak. We’re committed to delivering your order quickly, safely, and with complete transparency. Please review the details below for all shipping information.
Orders are processed within 2–3 business days
(Monday–Friday, excluding holidays).
Please note: processing times may be slightly longer during new launches or high-volume periods.
Shipping rates are calculated at checkout based on your location and chosen shipping method.
Typical U.S. delivery timeframes:
Standard Shipping: 3–5 business days
Delivery times may vary depending on the carrier, weather conditions, or seasonal delays.
Once your order ships, you’ll receive an email with your tracking link.
Tracking may take 24–48 hours to update after the label is created.
You can also track your order anytime using the Track My Order page on our website.
We currently ship within the United States.
Additional countries will be added soon.
If your location does not appear at checkout, we are unable to ship there at this time.
Please double-check your shipping address before submitting your order.
If a package is returned to us due to an incorrect address, the customer is responsible for the cost of reshipment.
Once an order has shipped, we are unable to reroute or modify the destination.
Once an order is marked Delivered by the carrier, Mizupak is no longer responsible for lost or stolen packages.
If your package appears lost or is delayed:
Check your tracking status
Contact the shipping carrier
Reach out to us if you need assistance filing a carrier claim
We’re always here to support you however we can.
If your package arrives damaged, please contact us within 5 days with photos of the damage so we can help resolve the issue quickly.
If you need help with your order, shipping status, or anything else, please reach out to us at:
📧 hello@mizupak.com
We’re always happy to help.