🌸 Shipping Policy
🌸 Shipping Policy
Last updated: 11/25/2025
Thank you for shopping with Mizupak. We’re committed to delivering your order quickly, safely, and with complete transparency. Please review the details below for all shipping information.
📦 Order Processing Times
🛍 In-Stock Orders
Orders are processed within 2–4 business days
(Monday–Friday, excluding holidays).
💖 Preorders
Preorder items ship starting December 1, 2025.
You will receive email updates as production and fulfillment progress.
Your order will ship as soon as your preorder item arrives at our facility.
Please note: processing times may be slightly longer during new launches or high-volume periods.
🚚 Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and chosen shipping method.
Typical U.S. delivery timeframes:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
Delivery times may vary depending on the carrier, weather conditions, or seasonal delays.
🔎 Order Tracking
Once your order ships, you’ll receive an email with your tracking link.
Tracking may take 24–48 hours to update after the label is created.
You can also track your order anytime using the Track My Order page on our website.
🌍 Shipping Locations
We currently ship within the United States.
Additional countries will be added soon.
If your location does not appear at checkout, we are unable to ship there at this time.
📦 Preorder Shipping Information
When you purchase a preorder item, you are reserving your Mizupak ahead of launch.
Because preorder dates can shift due to production timelines, we will keep you updated on the status of your order.
Payment is collected at checkout to guarantee your reservation.
🏠 Incorrect or Incomplete Addresses
Please double-check your shipping address before submitting your order.
If a package is returned to us due to an incorrect address, the customer is responsible for the cost of reshipment.
Once an order has shipped, we are unable to reroute or modify the destination.
📬 Lost, Stolen, or Delayed Packages
Once an order is marked Delivered by the carrier, Mizupak is no longer responsible for lost or stolen packages.
If your package appears lost or is delayed:
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Check your tracking status
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Contact the shipping carrier
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Reach out to us if you need assistance filing a carrier claim
We’re always here to support you however we can.
💔 Damaged Deliveries
If your package arrives damaged, please contact us within 7 days with photos of the damage so we can help resolve the issue quickly.
❗️ Duties & Taxes (International Orders)
Currently not applicable.
If international shipping becomes available, customers will be responsible for any applicable duties or taxes at delivery.
💬 Questions? We’re Here for You.
If you need help with your order, shipping status, or anything else, please reach out to us at:
📧 hello@mizupak.com
We’re always happy to assist you.